Although companies are just starting to deploy generative AI, industry attention is already turning to AI agents. This episode of Utilizing Tech brings a realistic perspective on the agentic AI timeline with Nick Patience, VP and Practice Lead for AI at The Futurum Group, in discussion with Frederic Van Haren and Stephen Foskett. At this point, most of the AI applications that have been deployed serve a predictive function, whether they are interacting with end users or completing coding tasks. But companies are deploying these tools to customer service tasks as well, and this is challenging when probabilistic models are used if they do not have access to outside tools. This is where agentic AI is going to help, since it can pass data and apply tools in service of users. We need agentic automating of deterministic processes using generative technology to enable better human interaction and data consumption. As AI tools become more autonomous there must be governance tools in place to direct and control them for this technology to become widely adopted.
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Podcast Information
Stephen Foskett is the Organizer of the Tech Field Day Event Series and President of the Tech Field Day business unit, part of The Futurum Group. Connect with Stephen on LinkedIn and follow him on X/Twitter, on Mastodon, or on Bluesky. Learn more about Tech Field Day and information on upcoming events on their website.
Frederic Van Haren is the CTO and Founder at HighFens Inc., Consultancy & Services. Connect with Frederic on LinkedIn or on X/Twitter and check out the HighFens website.
Nick Patience is the VP and Practice Lead for AI at The Futurum Group. You can connect with Nick on X/Twitter, Bluesky, and LinkedIn. Learn more on the Futurum Group’s website.
Thank you for listening to Utilizing Tech Season 9: Utilizing Agent ic AI. If you enjoyed this discussion, please subscribe in your favorite podcast application and consider leaving us a rating and a nice review on Apple Podcasts or Spotify. This podcast was brought to you by Solidigm and by Tech Field Day, part of The Futurum Group. For show notes and more episodes, head to our dedicated Utilizing Tech Website or find us on X/Twitter, on Bluesky, and Mastodon at Utilizing Tech.